Privacy Policy

Research Use Only: All products sold on this website are supplied strictly for laboratory research purposes and are not for human consumption, animal consumption, diagnostic use, therapeutic use, or veterinary use. By using this website, you confirm that you are at least 21 years old and agree to our Terms of Service.

1. Information We Collect

We may collect information that you provide directly when you create an account, submit a contact form, request documentation, place an order, or communicate with our team.

• Name and contact details, including email address and phone number
• Billing and shipping information
• Account login details, such as username and encrypted password
• Order history, requested products, quantities, and documentation requests
• Messages, support requests, and other information you choose to provide

2. Information Collected Automatically

When you visit our website, certain technical information may be collected automatically to help operate, secure, and improve the website.

• IP address, browser type, device type, and operating system
• Pages visited, referring URLs, time spent on pages, and general usage activity
• Cookies, analytics identifiers, and similar tracking technologies
• Approximate location based on technical data, where available

3. How We Use Your Information

We use collected information for legitimate business, operational, security, and compliance purposes, including to:

• Process orders, payments, shipping, and customer account activity
• Respond to inquiries, documentation requests, and support messages
• Provide product, batch, COA, and fulfillment-related communication
• Improve website performance, product catalog presentation, and user experience
• Detect fraud, unauthorized activity, abuse, or security issues
• Comply with legal, tax, accounting, and regulatory obligations
• Send optional marketing or product updates where permitted by law and consent

4. Information Sharing

We do not sell or rent personal information. We may share limited information only when needed to operate our business or comply with legal obligations.

• Service providers: payment processors, shipping carriers, email providers, hosting providers, analytics providers, and website support tools
• Legal compliance: when required by law, subpoena, court order, government request, or to protect legal rights
• Business transfers: in connection with a merger, acquisition, restructuring, or sale of business assets
• With your consent: when you specifically authorize disclosure

5. Cookies and Similar Technologies

We may use cookies and similar technologies to keep you logged in, remember preferences, support cart and checkout functions, understand website usage, improve security, and measure site performance.

You can control or disable cookies through your browser settings. Some website features, including account login, cart, checkout, and saved preferences, may not function correctly if cookies are disabled.

6. Data Security

We use reasonable administrative, technical, and organizational safeguards to protect personal information, including SSL/TLS encryption, secure hosting practices, limited access controls, and payment processing through third-party payment providers where applicable.

No online transmission or storage system can be guaranteed to be completely secure. You are responsible for keeping your account password confidential and notifying us if you suspect unauthorized access.

7. Your Rights and Choices

Depending on your location, you may have rights to access, correct, delete, restrict, or request a copy of certain personal information. You may also unsubscribe from marketing communications at any time by using the unsubscribe link or contacting us.

To request privacy-related assistance, contact us at [email protected]. We may need to verify your identity before fulfilling certain requests.

8. Data Retention

We retain personal information only as long as reasonably necessary for the purposes described in this Privacy Policy, including order fulfillment, customer support, accounting, tax, legal compliance, fraud prevention, and business recordkeeping.

9. Third-Party Links and Services

Our website may contain links to third-party websites, payment processors, shipping providers, messaging platforms, or external resources. We are not responsible for the privacy practices, policies, or content of third-party services. Please review their privacy policies before providing information.

10. Age Requirement

Our website and products are not intended for individuals under 21 years of age. We do not knowingly collect personal information from anyone under 21. If we become aware that such information has been collected, we will take reasonable steps to delete it.

11. International Users

If you access this website from outside the United States, your information may be transferred to, stored in, or processed in countries where privacy laws may differ from those in your location. By using this website, you consent to such transfer and processing where permitted by law.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date. Continued use of the website after changes are posted means you acknowledge the updated policy.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Tantepeptide Research Supplies
Email: [email protected]
Phone: +86 132 0471 6050